Terms & Conditions

POSTAGE
Postage is invoiced seperately. If you would like a postage quote please send us an email to miniheartsprops@gmail.com before buying from the store. Otherwise we will send you an invoice via paypal after you have placed your order. This is to avoid overcharging you for postage. Rather than a flat rate fee we want to personalise the quote specifically for you! We will always give you a few postage options/quotes. Where possible we can use Sendle but they have strict size restrictions. Fastway Couriers are our courier of choice for Australian orders however if cheaper, we will send via Australia Post. International orders will be sent via Australia Post.

DIGITAL OVERLAYS

With digital overlays and templates becoming more popular I feel I need to clarify our ‘Terms and conditions’. So please read them carefully.

Although I am fairly new to the prop vendor side of the industry, I have been a photographer for years (albeit not a very good one). I have bought my fair share of props in that time.
Since becoming the owner of MHPP I have invested a lot of time, research & money to have props designed and made for you to use and I rely on the income from Mini Hearts Photography Props so therefore the use of our props in digital overlays is NOT permitted.

This post is not aimed at anyone in particular it is something I have been thinking about for a while now and after speaking to a fellow prop vendor yesterday and at the prop fair recently I just needed to put it out there.

This business helps feed my little boy, puts clothes on his back and a roof over his head. I don't go on flamboyant holidays or drive a fancy car I am just trying to help provide for my family.

I sincerely hope you understand.

No action will be taken against any person/s who have created templates using our props to date as we did not have any Terms & Conditions regarding this issue until today (28th September 2016).

SAFETY
Mini Hearts Photography Props is not responsible for how photographers choose to use their props. Never leave babies unattended and always use a spotter to ensure babies and children are safe during photo shoots.

Actual colours of props may vary due to different monitor settings.

REFUNDS/EXCHANGES
All items are extensively checked over before we sell them. Please contact us if you have any issues with your prop when you receive it. We do not offer refunds due to change of mind.

CARE/CLEANING
Wraps: Hand wash separately only. Do not tumble dry.

Felt: We recommend using our felt when babies are in a nappy or have some kind of fabric between themselves and the felt. Felt can only be spot cleaned. Do not tumble dry.

Fabrics: Hand wash separately only. Do not tumble dry.

Knits: We recommend hand washing in cool water and laying flat to air dry.